Privacy Policy
Last updated: January 17, 2026
At Rewexa, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and participate in our spin-to-win rewards program.
1. Information We Collect
- Account Information: Email address (via Google or email signup), user ID, and login timestamps.
- Game Activity: Number of spins, wins, and prize claims.
- Prize Delivery Information: When you claim a prize, we collect your full name, phone number, complete delivery address (including city, state, pincode), and optional details (father’s/mother’s name, landmark, etc.) to ship physical rewards via post/courier.
- Technical Data: IP address, browser type, device information, and usage logs (for security and analytics).
2. How We Use Your Information
- To provide and improve the Rewexa platform and gaming experience
- To verify your identity and prevent fraud or abuse
- To process and ship prizes to the address you provide (via India Post or private courier)
- To communicate important updates, prize dispatch status, or customer support
- To comply with legal obligations (tax, anti-fraud laws, etc.)
3. Prize Delivery & Processing Time
We take pride in delivering genuine rewards. After you successfully claim a prize and submit your verified details:
- We verify the claim and prepare the prize within 7–14 working days.
- Shipping via India Post or trusted courier takes an additional 5–15 working days depending on your location in India.
- You will receive a tracking number via email or in-app notification once dispatched (only for costly items).
We are not responsible for delays caused by postal/courier services or incorrect address details provided by you.
4. Data Sharing
We do not sell your personal information. We may share your data only:
- With logistics partners (courier/post) solely for prize delivery
- With payment processors (if future paid features are added)
- When required by law or to protect our rights/users
5. Data Security
We use industry-standard security measures (encryption, secure storage, access controls) to protect your data. However, no system is 100% secure — we cannot guarantee absolute security.
6. Your Rights
You can request to view, correct, or delete your personal data by contacting us at
Contact: [email protected]
. We will respond within 30 days.
7. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with the updated date. Continued use of Rewexa after changes means you accept them.
If you have any questions, contact us at
Contact: [email protected]
.